Customer happiness is important to us. Our goal is to create quality jewelry that you enjoy. We are able to accept returns within 30 days for unworn, non-personalized pieces. However, we are unable to provide refunds on personalized orders. If we have made an error in the text, please return the piece. We will correct it immediately and refund the return shipping fee as soon as we have received the piece.

We offer free repairs within 60 days of receiving your order. 

If a chain breaks due to negligence on the part of the wearer (i.e. children tugging, pulling, catching on a shirt, etc.), we will not offer free repairs. Get in touch to purchase a new chain.